usrider member, usrider member story, usrider membership, usrider membership information, usrider trailer tips
to send a provider that would tow the
truck, trailer, Yankee, my friend, and me
all the way home — about 65 miles!
However, it turned out there was a
repair shop nearby that was open on
a Sunday afternoon. USRider talked to
them, and the service provider towed
us into one of their bays ahead of “big
rigs” they were working on. They even
put a huge shop fan on Yankee (it was a
hot summer day).
The repair personnel also offered
to let me unload Yankee so he could
graze, but I was too concerned about
offloading him right then. They were
totally concerned about him and
wanted to do whatever they could to
make sure we were all comfortable.
Then they immediately jumped on the
repair work.
They took fabulous care of us and
got us back on the road in less than two
hours. USRider picked up the towing
and kept checking back to make sure
we were taken care of.
[The truck-repair shop] took fabulous care of us and got us back on the road
in less than two hours,” says USRider Member Linda Gray, whose truck failed
to start on the way home from her trainer’s farm.
USRider ® Equestrian Motor Plan
Hitch Up! e-Magazine • Spring 2010
Blowout!
About two years later, I was heading
back to the same trainer near Gainesville.
I was driving south on I-75, only
two exits away from where we would
leave the highway, when all of a sudden
I felt the trailer start to fishtail. Sure
enough … I had a trailer-tire blowout!
I pulled off the interstate and called
USRider. They found someone to
change the tire, and we were back on
the road within the hour! Yes, I probably
could have changed the tire if I needed
to, but when I called USRider, I knew
that it would not be long before help
came, saving me the difficulty.
‘A Great Feeling’
The one thing that has always
impressed me each time I’ve had to
call USRider is they don’t answer with,
“USRider, how may I help you?” They
answer the phone with, “Are you and
your horses safe?” Then they keep calling
back to make sure I am being well
taken care of, that the repair people
have shown up, etc.
By having a USRider Membership, I
no longer feel like I am on my own and
alone when I’ve run into problems on
the road. I know that help is only as far
away as the phone! And being a woman
who travels alone most of the time, it’s a
great feeling not to be helpless.
Thank you, USRider! Keep up the
great work.
Sincerely,
— Sharon Gray
D’Yankee Farm, Bonaire, Georgia
Has USRider Come to Your Rescue?
We love to receive stories, photographs,
and short videos from our
Members. If USRider has come to your
rescue, and you have an interesting
story, please send materials by clicking
here. If we use them, we’ll send you a
gift. And be sure to let us know when a
service provider exceeds your expectations.
USR
Trailer Tip
Keeping forward motion and tension
on the hitch can prevent loss of control
from trailer sway. If your trailer starts
to sway, do not apply your tow-vehicle
brakes. Instead apply, in brief spurts,
the hand brake on the controller to your
trailer. This slows your trailer behind
you and keeps your tow vehicle going
forward, which should result in straightening
out your rig. Do not apply the
brakes on your tow vehicle until your
trailer is under control.
— Neva Kittrell Scheve
9 E-MAIL US SEND TO
A FRIEND SUBSCRIBE
NOW FREE! RETURN TO
HOME PAGE
KEYNOTES MEMBER STORY
Q&A DESTINATIONS TRUCK SAVVY ON-THE-GO-GEAR HAULING HINTS USR COMMUNITY USR BENEFITS
To view a Ceros magazine you need to have JavaScript enabled in your browser and have the flash player 8 or higher installed. To install the latest flash player, click the icon above, install the flash plugin and then click here to refresh this page.