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should not have charged
you anything, I’ll get that
money reimbursed to
you.”
That was my first surprise,
as I was very new to
the USRider coverage and
what the benefits included.
Next, she told me that
a tow truck would be
dispatched to take my
motor home to a dealership for repair.
She let me know that the tow truck was
covered under my policy, but that I
would be responsible for the parts. No
problem, since I thought I should bear
some financial responsibility.
I got a call to come pick up my fixed
motor home later that afternoon; the
cost seemed very reasonable to me. I
was very glad to have the motor home
back the same day, since we needed it
to sleep in.
The next day, our team had a great
performance in front of one of the largest
crowds we had ever seen.
The Arizona Mini Mystique drill team appears in the 2007
Tournament of Roses Parade. “We were thrilled by how the
crowds loved our miniature horses!” say the Smiths.
USRider ® Equestrian Motor Plan
Hitch Up! e-Magazine • Summer 2010
The woman from USRider called
me several times to make sure my rig
was working properly and that our
horses were not in any danger. We
made it back to Arizona with no further
trouble.
Trouble in Canada
In July 2009, our drill team headed
to Calgary, Alberta, to be a part of the
Calgary Stampede. During this trip, I
encountered trouble twice: once when
I broke a spring on our little horse
trailer and again for a replacement
battery.
Both times, the same young man
helped us get back on the road, so we
could have a wonderful time with our
Miniature Horses.
— Bob and Linda Smith
Prescott, Arizona
Has USRider Come to Your Rescue?
We love to receive stories, photographs,
and short videos from our
Members. If USRider has come to
your rescue, and you have an interesting
story, please send materials by
clicking here. If we use them, we will
send you a gift. And be sure to let us
know when a service provider exceeds
your expectations. USR
Trailer Tip
• Scenario: While trailering your Horse, someone cuts
in front of you. You are forced to brake hard and
lose control of your trailer in a skid. In your rearview
mirror, you see that your trailer is jackknifing,
swinging out of your lane.
• What to do: Release the brake to gain traction. Once
the wheels grip the road again, your trailer will
straighten out and follow your tow vehicle.
• Expert tip: Avoid using the trailer-control hand
brake in this situation, as the skid indicates the
brakes have locked up.
— Neva Kittrell Scheve
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”Here, we’re waiting
for our turn
to enter onto the
parade route,” note
Bob and Linda
Smith.
KEYNOTES MEMBER STORY
TRAILER CLINIC ISSUES TRUCK SAVVY ON-THE-GO-GEAR HAULING HINTS USR COMMUNITY USR BENEFITS
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