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USRider ® Equestrian Motor Plan
Hitch Up! e-Magazine • Summer 2010
USRider Community
How to Report a Disablement
So you have had a disablement and called the emergency
number on the back of your USRider membership
card. What should you expect now?
Our Member Care Specialists are highly trained professionals
who gather a variety of information to assist us in
facilitating a speedy and efficient service call. So be sure
to have the following information ready when you call:
vehicle make/model; vehicle/trailer year; trailer type/configuration;
number of Horses; and the precise directions to
your current location.
This information helps ensure that
the service provider we dispatch will
have the proper equipment to service
your particular vehicle or trailer before
heading out on a call.
Also, the information helps the
service provider to correctly locate and
identify you at the scene, so that we
can provide you with more efficient
service. Moreover, the information we
gather from our Members helps us
improve trailer safety.
Add an Associate Member
Do you like the unique benefits afforded to you through
your USRider Membership? Do you wish you could share
those benefits with your loved ones? With USRider’s Associate
Memberships, you can!
Individual Members can add Associate Members at the
reduced rate of $79 annually; and there is no activation fee
to add an Associate Member. Best of all, Associate Members
enjoy all the valuable USRider Membership benefits and
coverage, as do Primary Members.
And remember, USRider Members are covered in any
vehicle they are traveling in — even if they are not driving or
pulling a horse trailer.
HEIDI NYLAND PHOTO
When you call our Administrative Office, we verify our
records to ensure we have your current contact information
so that we can get in touch with you about your Membership.
In addition to your address, telephone number,
and e-mail address, it is helpful for us to have a cell-phone
number on file, in case we need to contact you in connection
with a disablement.
Members can verify or update their contact information
any time, day or night, by visiting the Member’s area of
our website at www.usrider.org, or by
calling (800) 844-1409, Monday-Friday,
9 a.m.-5 p.m., Eastern Time. USR
A helpful USRider Member Care
Specialist is just a phone call away,
even in Alaska and Canada. Keep
your Member ID with you just like
you would your driver’s license, and
be prepared to show it to the service
provider at the time of disablement.
Who can be an Associate Member? USRider offers associate
memberships to a Primary Member’s spouse or
domestic partner who is a resident of the same household;
a Primary Member’s child who is a resident of the same
household and is under the age of 19; or a Primary Member’s
child whose primary residence is the same household
and who is a tax dependent of the Member, is considered a
full-time student at an accredited college or university, and
is 25 years old or younger.
To add an Associate Member to your membership, click
here, or call (800) 844-1409, Monday-Friday, 9 a.m.-5 p.m.,
Eastern Time. USR
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KEYNOTES MEMBER STORY TRAILER CLINIC ISSUES TRUCK SAVVY ON-THE-GO-GEAR HAULING HINTS USR COMMUNITY
USR BENEFITS
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