www.rockwellautomation.com/services/repair
Remanufacturing & Exchange Services
Your only source for factory-authorized repair of Allen-Bradley products
• by Ed Drasdis
To minimize downtime and keep
production lines running, you need
a reliable service partner that you can
trust to provide quality repairs when you
need them. But many repair services can
be costly, may only fix the symptoms
instead of the problems, and have limited
availability. Rockwell Automation’s
Remanufacturing and Exchange Services go
far beyond other repair services with over
17 remanufacturing centers (all ISO 9000/
I4000 certified), eight exchange hubs, and
300 sales and support locations worldwide.
Every Allen-Bradley product (and
select Reliance Electric and Entek
products) repaired through Rockwell’s
Remanufacturing and Exchange Service
undergoes a comprehensive seven step
process. The process restores failed
units to “like new” or better condition,
extending the life of your equipment,
while enhancing its performance
and compatibility. From proprietary
component replacement to firmware
updates, quality is ensured at every step.
Your complete satisfaction is guaranteed
because only Rockwell Automation:
Is authorized to service Rockwell
Automation OEM specified components
Can track your new product warranty,
potentially saving you thousands of dollars
on unnecessary repair costs
Invests in maintaining and updating
the latest testing equipment each year
Tests up to 12,000 HP drives
Can upgrade firmware on Rockwell
Automation products
www.rockwellautomation.com
A LLEN-BRADLEY • ROCKWELL SOFTWARE
* not available in some locations
To best meet your needs, Rockwell Automation offers three different
levels of Remanufacturing and Exchange Services:
Standard Remanufacturing (Economy) – Your failed or malfunctioning product is sent
through the seven step process and returned via normal shipping. The service normally
takes 2 to 3 weeks and the product will get a 12-month warranty.
Advance Remanufacturing Services (Standard) – You are advanced a remanufactured
product within 3 to 5 days if available. The product will get an 18-month warranty.
Advance Exchange Services (Priority) – Obtain next day, morning delivery from over
15,000 remanufactured Allen-Bradley catalog items inventoried at our global hubs. The
product will get a 24-month warranty.
So if you’re looking to reduce downtime, improve compatibility, and extend equipment
life with repair services you can trust, contact Schaedler Yesco. We will make arrangements
for our truck to pick up the product at your facility and ship it to Rockwell Automation,
your only source for factory-authorized repair of Allen-Bradley products.
For More Information
To learn more about Rockwell Automation’s
Remanufacturing & Exchange Services, contact
Ed Drasdis (717) 233-1621 x2244
edrasdis@sydist.com
or Susan Eyer (570) 321-0440 x2284
seyer@sydist.com
or visit www.rockwellautomation.com/services/repair
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